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Log time in a ticket from table view

Related products:Freshdesk
  • December 27, 2018
  • 1 reply
  • 14 views

 

Hello,

 

Please add the option to log time in a ticket from table view

Thank you! J 

 

Avital.

 


 

1 reply

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If you are working on cases where a certain standard processing time is specified, the possibility of assigning this time directly in the ticket overview would significantly shorten and simplify the work processes.

This idea was already made 4 years ago. It would be very good if they could consider such an extension again.
Thanks in advance!