It appears SSO from
What we want to do is enable our customers to be signed into FreshDesk automatically when they are signed in to our Magento store.
This extension in conjunction with simpleSaml.php has been suggested
https://marketplace.magento.com/sixtomartin-onelogin-module-saml2.html
As I understand it, we need an idp - which would be simpleSaml in our case
But I can't make out the role of that extension, on top of simpleSaml?
We want our customers to sign in to FreshDesk FROM magento, not sign in to magento FROM freshdesk

