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Make all levels of the dependent fields accessible in the onboarding process.

Related products:Freshservice
  • August 22, 2025
  • 0 replies
  • 16 views

superchuck
Apprentice
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When using the dependent field on onboarding form, allow the use of the 2nd and 3rd level of the dependent field when creating build kits and within the child tickets.  Why would you allow someone to narrow down an option, but then not make that option accessible anywhere else within the onboarding process.