Hi,
our customers have reported back that they often want to open attachments again after they have selected them for upload. They want to make sure they have selected the correct attachment before uploading it. However, this is not possible. You can select the attachment and it will be added to the ticket or conversation. But you can then only delete or upload the attachment, not open it again. Simply double-clicking on the attachment has no function. This is a bit tedious.
Could you please consider adding this function?
Thank you.
