We've made a custom field that we use for our internal customer ID number.
We would like to be able to search for this number as our customers often identifies themselves with their customer ID.
Summarized: Make custom 'customer fields' searchable.
-Tommy
+12Hello Tommy,
You can use the unique external ID field to store the value for the contact that can be used to identify and also to create a ticket. More details on this feature available here.
Cheers!
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