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New Idea

Make "Custom Objects" part of the "Audit Log"

Related products:Freshservice
  • August 22, 2024
  • 0 replies
  • 26 views

LucasHansson
Skilled Expert
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Hello,

I believe there’s a huge gap in the current state of the audit-log. There’s no way to monitor custom objects currently and i would argue this makes a big part of the audit-logs of workflow logs unreliable too.

Many people like me refer to their custom object lists in workflows for things like approvers. So it’s currently possible for someone to edit - for example an approval list in a custom object that is used in a workflow.

This is a must-have feature in the near future to be able to rely on the audit log. In essence it means that parts of the workflows are currently outside of the audit-log and I would argue this is a security risk.