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Make Google reCAPTCHA an option for forms

Related products:Freshdesk
  • December 17, 2016
  • 8 replies
  • 148 views
S
Apprentice

Google's reCAPTCHA form is much more user-friendly when it knows to be easy on people.  The I'm not a robot click is easy for people who have a hard time seeing or even trying to read blurry images of text.


We've decided to disable the current solution because it will be too difficult for our end-users, but don't like being this vulnerable to SPAM


This integration will also put Fresh Desk in a good place to integrate invisible captcha when it is finished.

8 replies

J
Community Debut
  • jeff.lang
  • Community Debut
  • August 16, 2017

Why has Freshdesk not introduced the Google "I'm not a robot" captcha?  


image



S
Contributor

Hi Support,


Could you please answer and not keep message from many years ago without solution or answer...


Regards, Stéphane

M
Community Debut
  • markus.neurohr
  • Community Debut
  • September 8, 2017

Any news? The current captcha is really not state-of-the-art and quite a nuisance to customers.

J
Community Debut
  • jrlang
  • Community Debut
  • September 9, 2017
https://m.facebook.com/story.php?story_fbid=1414322515287897&id=125180647535430 Go to face book and like or post a comment! Let's get some traction on this feature....its long overdue!
J
Community Debut
  • jrlang
  • Community Debut
  • September 9, 2017
Go to Twitter and comment on my post! Maybe if enough of the user base complain they will action after all its only been 9 months! https://twitter.com/WORKXID/status/906321518212378625?s=03
J
Community Debut
  • jeff.lang
  • Community Debut
  • October 6, 2017
M
Contributor

Hello Everyone,


Sorry for leaving this thread unanswered for a very long time.


Good news! We are most likely to roll out this new Captcha in a month's time. We'll keep everyone updated here.


Madhu

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Hello Folks,


You'd now see the new version of reCaptcha showing up on the ticket forms in Freshdesk. 


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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