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New Idea

Make the company name visible if you edit the contact of a ticket

  • December 2, 2022
  • 0 replies
  • 33 views

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Currently if you want to edit the CONTACT of a ticket you can do this, but you don't have any information about the company. In example, see screenshot.

  • I want to change the ticket to James, as you can see there are multiple contacts. Though most of the time you can see the company based on the domain in the email, but this is ofcourse not always the case.

Solution: but the company name as a SUFFIX. 

Example: James Lastname <james.lastname@email.com> - Company Name

 

This way you directly can see which one you have to pick. I would see this is quite a easy fix? :)