Make the 'Today's trends' on the default dashboard a custom widget please!

Gary,

Glad to know that you are liking our Today's trends graph and would very much want to use it on custom dashboards too.

I shall let our team know of this and we are happy to check the feasibilities of including this graph on custom/team dashboards.

As an alternate, you could set up a widget on any custom/cloned report in Analytics that mimics the 'Ticket trends by hour of day' widget on the curated report, Ticket volume trends. This report can either be presented on a screen or the widget could also be scheduled to be sent out daily at a specific time (say, at the middle or the end of the day) to the respective agents, which in turn will help them keep an eye on the trend, similar to that of what the dashboard does. 

Cheers!

Hi @gary.carter , you are right! We should have more flexibility in the dashboard tab! :) It is easier to access then Analytics and can be viewed by every agent so this is why it is interesting. 

I started a new topic on this subject: 

kr

Koen

Also @suprabha.somanathan , in your screen shots, we can see todays trend with two diff colors ,but for default dash board , its light blue and dark blue and its very confusing . 

Will you be able to make that two diff colors by default , for example Orange for yesterday and Green for today