Skip to main content
Closed for Voting

making API calls to freshdesk within a an APP

Related products:Freshdesk
  • February 1, 2020
  • 1 reply
  • 15 views

is it possible to call a fresh desk API (for example to do a PUT updating a ticket property) from within an App?


I am trying to build an app for our internal use that will allow us to set a field on a customer from within an app.


The problem is managing security, without putting the actual password or secure token within the app javascript code.



1 reply

Hi,

You would be able to connect using the Freshdesk API's available. Please refer to this developer document on this: https://developers.freshdesk.com/ 

If you have any further queries, please contact support.

Cheers