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Managing Users in Software

Related products:Freshservice
  • March 10, 2025
  • 0 replies
  • 30 views

mbackwater42
Top Contributor ⭐
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We want to utilize the Software module in Assets more, but the interface is a bit unwieldy. When adding users for SaaS apps like some of our internal apps, I end up having to add each user one at a time and manually maintain the list of users. The module already has an Export function, can we get an Import function as well?

 

 

Alternatively, using Agent and Requester Group filters could be a better way to dynamically track users of these applications as our workforce changes.