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Master default date field on reporting page - so dates don't change to default

Related products:Freshdesk
  • February 27, 2015
  • 1 reply
  • 16 views
D
Contributor

I pull reports out of FD all the time and ALL the time the dates always default back to the standard after i change them then generate a new report. Can you please fix this? 


UJ example below....

1. generate report "agent top end analysis" set date as whole month of Jan

2. exit report, go to "agent ticket summary" I have to reset the date again!


ideally on the reports home page put in a "Master date field" at the top nice and BIG!

this would be then the default date setting for all further reports the person attempts to pull out in that session!


Damn this would be a time saver!

1 reply

aravind.sundararajan
Skilled Expert
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Hello,


With the revamped reports, you'd be able to generate a report and save it for future reference. Even if you choose filters like "Today", "This week", etc. the date selection would be automatically adjusted to the relative time of viewing the report. 




Cheers!

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