Our Support Team introduced a Chat Team semi-recently, and we have been utilizing FreshDesk Reports to track our metrics. We’ve created separate reports for Chat and Tickets, and would like to merge these reports together to keep all of our Support Metrics in one place.
We are unable to merge created FreskDesk reports together to create a full Support Team dashboard.
I would love to see the ability to combine or merge FreshDesk reports, to minimize manual work when introducing new product metrics to track.
New Idea
Merge FreshDesk Reports
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