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New Idea

Merge Tickets should be more flexible

Related products:Freshdesk
  • October 12, 2023
  • 0 replies
  • 11 views

ChelseaHasIdeas
Apprentice
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It would be nice to be able to reorganize items (emails, notes) when merging tickets, so that they’re in a preferred order once the tickets are merged. Right now it seems like a random order.