We should have a way to see in a report or something similar, the tickets that we merged. Today we can’t see then in Analytcs, and there is no way to separate them from the tickets that were closed normally, so not even using the API we can see them.
New Idea
Merged tickets
Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.