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Migrating from Kayako to Freshdesk

Related products:Freshdesk
  • May 20, 2017
  • 4 replies
  • 99 views
D
Apprentice

We're currently trialing Freshdesk and are ready to take the plunge, except we really want to be able to import our old tickets from Kayako since we often look at a customer's ticket history.  Is there a simple way to do this?

4 replies

A
Community Debut
  • averkiev
  • Community Debut
  • May 2, 2018

Have you taken the plunge? I'm looking for an alternative to Kayako. I would need to migrate KBs and the customer tickets.

aravind.sundararajan
Skilled Expert
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Hello,


We've an ingrown tool to aid customers migrating from different helpdesk systems. Please shoot an email to support(at)freshdesk(dot)com to connect with one of our support heroes to get more information about the migration process.


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
C
Contributor

Use this service to migrate data from Kayako to Freshdesk https://apps.freshdesk.com/help_desk_migration/

    A
    Community Debut

    Hi all,

    I see this old post, we want to migrate from Kayako Classic also but the link is not valid anymore.

    Can someone point me to the right direction?

    Thanks!

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