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Mint: Enable option to open notifications in a new tab / window

Related products:Freshdesk
  • February 6, 2018
  • 3 replies
  • 19 views
S
Contributor
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Mint Feature Request:

 

Recommend enabling the ability to Right-click the notification and display the option to "Open in new Tab [Window]".

 

When viewing / working in a ticket and a user wants to view a notification in a new tab (to retain the present position in the current ticket), this is currently not an option.

3 replies

aravind.sundararajan
Skilled Expert
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Hello,


You can still use the combination of CMD + mouse click to open the notification in a new tab. Let me know if that works for you!


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
E
Community Debut

The combination Ctrl+Click doesn't open any new tab

aravind.sundararajan
Skilled Expert
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@Emanuele: We had recently discovered this bug that prevents opening tickets in a new tab. We're hoping to fix it by the 27th of this month. Please bear with us.


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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