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Modified Date/Time for Solutions

Related products:Freshservice
  • April 21, 2015
  • 1 reply
  • 5 views
J
Contributor

Currently, all solutions are only listed with the created on information. We would really like to add the modified on data for the articles, as this would help us keep track of which articles have been updated, and which have not. 


Thanks!

1 reply

R
Community Debut

Hi Jess,


Once you update the article's Subject or Description, the time entry will be updated to when it was modified. In the Requester Portal, this would be displayed as "Modified on: <Time Entry>".

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