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New Idea

More Descriptive Form Errors besides "oops..there is something wrong with your form"

Related products:Freshservice
  • April 21, 2022
  • 2 replies
  • 25 views

zachary.king
Top Contributor ⭐
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When creating or updating service item forms in freshservice, when there is some form of conflict in that prevents the user from saving the form a simple Toast Notification is presented indicating an error with the form and that it can’t be saved. It would be nice if this error was more descriptive indicating what the issue is and perhaps highlighting the part of the form that needs to be fixed so that the form can be saved and updated.

A banner that says oops...there is something wrong with your form is not very helpful.

2 replies

manns
Skilled Expert
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  • Featured Influencer
  • April 22, 2022

Nothing worse than being told there’s an issue in a form and then needing to waste time hunting down where.


manns
Skilled Expert
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  • Featured Influencer
  • April 22, 2022

Actually there is a lot worse, regretting using that glib turn-of-phrase now.