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More details on Feature Request Forum Topics for Status and History

Related products:Freshdesk
  • March 21, 2013
  • 2 replies
  • 31 views
S
Contributor

Hi


All our employees using Freshdesk have access to the Forum to comment on it.


One of our users has marked some Forum Feature requests as Planned, which they are not.


I cannot see who marked it as Planned, when it was marked as Planned and no way to unmark it as Planned.


Can you make it possible to do these things so we can properly manage the forum queue.


Thanks


2 replies

annapoorna.venketaraman
Skilled Expert
Forum|alt.badge.img+8

Hello James,


Thank you for writing to us in our Forums. 


We are planning to improve our Forums very soon and we will try to bring in detailed activity log just like what we provide for the Tickets. So that you can keep track of who marked the status, so on and so forth. 


But as of now, you sure can unmark the post. Click on 'Planned' on the right hand side again and it should be deselected.


Please keep writing to us!


Thanks,

Annapoorna 



Head of Community
S
Contributor
  • selleckj
  • Author
  • Contributor
  • May 21, 2013

Hi - This is marked as implemented but we cannot notice any change on our site - can you tell us what we have to do, or describe what has been implemented?

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