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New Idea

move freshchat bot segments

Related products:Freshchat
  • October 25, 2022
  • 2 replies
  • 61 views

Andrew Keeley
Skilled Expert
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When creating a freshchat bot I appear to be unable to move segments around and change their order. This means to change the order I have to change how they are linked behind the scenes via conditions. 

2 replies

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  • Community Debut
  • October 26, 2022

Hi Andrew, do you mean move around flows or dialogues? Not sure if “Segment” as a term is used in the Bots product. Can you clarify a bit more? Perhaps with a screenshot.


Andrew Keeley
Skilled Expert
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  • Author
  • Skilled Expert
  • October 26, 2022

I would actually like to be able to move around both, but for this post specifically the dialogues.