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Moving solutions to different folders

Related products:Freshdesk
  • June 8, 2011
  • 5 replies
  • 24 views

It would be nice to be able to move solutions to a different folder if they were filed in an incorrect folder.  I had created a main category that I ended up being able to condense and I had to resubmit all of the solutions that were within the category I was deleting.

5 replies

  • Author
  • Contributor
  • June 8, 2011

It would also be nice to see what folder you were submitting your solution into after you choose "Add Solution".


  • Contributor
  • June 13, 2011

Hi Nikki,

Very valid points.We will implement this soon.

Thanks for your feedback.

Girish


  • Contributor
  • January 7, 2013

Yes, I found this too - I had to create the same folder in the other category, and edit the articles one by one.  It would be nice to edit the folder and select the Category it belongs to.


  • Apprentice
  • July 5, 2013
Two years ago, you said it would be implemented soon.  Is it implemented yet?

 


This was implemented, you can edit a solution and there's a dropdown to select the location in the tree.