Skip to main content
Closed

MS Teams integrationap

Related products:Freshdesk
  • Apr 12, 2023 7:38 PM UTC
  • 0 replies
  • 14 views

Forum|alt.badge.img+1

Unlike the Slack integration, 

The MS teams integration only allows you to push a message to a public channel.   

This greatly limits it’s use as many channels are private to allow only selected members of a team to send/receive messages. Examples:

Managers (only would have team leads/managers in it) 

Power BI (would only have PowerBI team in it) 

Level 1 (would only have level 1 support in it) 

….