+2For the international use of our service catalog, we urgently need a translation option for catalog articles in the support portal.
Many of our employees only speak their native language and it is useless to be able to offer articles in only one language.
Making articles multilingual via clone and hiding the employees who speak other languages is not usable due to the amount of workflows behind the articles.
What does the roadmap for this look like?
+4Upvoting this one. Localization for service catalog categories, items and custom fields is a greatly needed enhancement. I was surprised to know that it’s not available yet. Not everyone can speak English and it’s impossible to accommodate every regional office by adding translation in the catalog item name or duplicating items in other languages. It’s too cumbersome and inconvenient to implement.
+14Isn’t this in the road map or another Idea but it’s good one anyway :)
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