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Multiple loaner request items on Service Requests

Related products:Freshservice
  • Jan 17, 2018 6:09 PM UTC
  • 2 replies
  • 50 views

You can add multiple items on Service Requests as long as those items are not marked as a Loaner item in the Service Catalog. 

You also cannot setup Loaner items in the Service Catalog that have additional items that the user can request. 


In our situation we have a set of Laptops for checkout but we also have USB Monitors that they can checkout. It would be nice to be able to have extra items like that on a single request jut like you would if you are permanently assigning the user to a device.

2 replies