If I have a group of service agentes that manage tickets for multiple products.
Is there a way to see the product related to each individual ticket in the "open tickets" view?
BR
Closed for Voting
multiple product support
+12Hello,
The new Freshdesk Mint allows you to customise the information that you can see on the ticket list view. We call it the customised table view and it offers you the option to add ticket fields as columns in the view.
Cheers!
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