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Multiple webhooks in a single rule

Related products:Freshdesk
  • December 9, 2015
  • 1 reply
  • 18 views

Hi,


As far as I can see, there is no way to have multiple "Trigger Webhook" actions in a single Dispatcher or Observer rule.


Since there can be only one Dispatcher rule handling a new ticket, this means that there is no way to post new ticket notifications to two different webservices.


(We tried Zapier but the processing delays are too high)


Thanks for considering this,

1 reply

  • Contributor
  • February 17, 2017

I was surprised when I just went to add a webhook I had coded into production and discovered we were limited to one.  Seeing this posted a year ago with no response is a little bit disheartening.