Skip to main content
Closed

Multiselect count required

Related products:Freshservice
  • Apr 28, 2023 3:48 PM UTC
  • 1 reply
  • 26 views

Medic1334
Top Contributor ⭐
Forum|alt.badge.img+9

It would be good to have a business rule/validation on form for Service Catalog items where a multi-select field must contain multiple values. You can require it on the SC item, however there may be instances where more than one option is required to be selected.

Example: When filling out the SC item, the agent is required to get 3 forms of validation. We can use a single multiselect instead of 3 dropdowns to collect this information however there’s no way to require the two additional selections currently. 

1 reply

MichaelJM
Top Contributor ⭐
Forum|alt.badge.img+6
  • Top Contributor ⭐
  • Mar 25, 2024 7:12 PM UTC

Agreed - I would like a ‘select at most’ option in addition to the ‘select at least’ in the multi-selection. Microsoft Forms has this, would be great to have in the Service Catalog.