Currently you can only see your tasks on the dashboard when you add the Score Card widget. To see what unassigned tasks belong to your group, you need to navigate to the tasks section.
I suggest adding the ability for us to see our groups unassigned tasks on the dashboard as a Score Card widget.
+1I would also like this feature to be added as well. It would save some clicks and make it more accessible on the dashboard..
Also, I see that this post is marked as “Archived”, what does that mean here?
This seems like a feature that was overlooked. The goal of the dashboard is to see everything that requires attention, a one stop shop to see the work waiting for the team to accomplish, yet the ability to filter the Task widget to display groups is not possible and to see open and unassigned tasks, agents must leave the dashboard to view a list. Not the end of the world, but the intent of the dashboard is to show where attention is needed, and clearly the ability to filter open tasks based on group to present this important information on the dashboard should be added.
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