Tickets coming from Widgets lack the name of the person. Of course we can always create a custom field but in the ticket list that name doesn't appear. There should be a way to "link" our custom field with the "name" of that client automatically.
Closed for Voting
Name field
I've created a field Name but it's use is kind of relative as it cannot be used in rules or as placeholder, which is not very nice. Really hope you can offer this feature soon :)
+12Hello,
The widget now prompts the user to enter their name in case if they are pretty new to the setup. For already registered users, the field wouldn't show up.
Cheers!
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