When i try to forward a ticket and it fails, i get this error message:
'Oops! Something went wrong and the message was not sent. Please try again.'
This error message provides me with no information that i can use to determine why the ticket could not be forwarded, so there is no point in trying again as i can't resolve the issue.
Thanks!
+9Hello Doris!
We can see that your query has been addressed by our support team. Please feel free to write to support@freshdesk.com in case of any further queries in the future.
Cheers. :)
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