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Need some consistency with the use of 'pending' and 'on hold'.

Related products:Freshservice
  • October 8, 2015
  • 1 reply
  • 17 views

Tickets set to 'pending' are called 'on hold' on the dashboard. Can we pick one so their is consistency between the dashboard and ticket staruses? 

1 reply

Forum|alt.badge.img+1

 This is confusing ;-)  It would be easier to have one or the other in both places.