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Need specific fields visible when adding What actions should be executed as part of FS workflows

Related products:Freshsales
  • September 27, 2022
  • 0 replies
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aalexa
Apprentice
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since we have 2 teams using FS - FS considers both of these team members as sales owners

but this is not how we use FS since we need reports on cs  deal/company/contact owner versus sales deal/company/contact owner.

since our field name CS owner is not visible under What actions should be executed as part of  FS workflows- i really need these added ; i need send email/sms to cs owner