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New Email: pull out all emails associated with a company in a single click

Related products:Freshdesk
  • February 6, 2020
  • 1 reply
  • 13 views
D
Contributor

Hi,

I would like to add a company name under 'New Email' and pull out all the emails associated with that company in a single click.

In our case this is for distributors to be in copy of the emails, for instance.


Hopefully this will be possible in future as this would avoid having to add every email address individually.


Thanks for the support.

1 reply

hemanth.ramya
Community Manager
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  • hemanth.ramyaCommunity Manager
  • Community Manager
  • April 17, 2020

Hi Daniel,


Thank you for writing! We appreciate your feedback and perspective. For now, you'll be able to add contacts and use 'Add CC' option to copy other contacts as per the product behavior. We'll keep your suggestion in mind and you can follow this space for any updates on the new features/enhancements from us. 


Cheers!

Ramya, Freshworks Community || Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)
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