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New Idea

New Feature Added - Flag

Related products:Freshservice
  • February 2, 2026
  • 0 replies
  • 6 views

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It would be amazing if the system flagged for review when a new feature is added.

 

For example, when a new role permission is added and the role groups need to be assessed to make sure that that role permission needs to be added or removed from various agent roles or admin roles. It is hard enough to keep track of the changes and not always feasible to keep an eye on the product updates list. 

 

Therefore, if the system flagged various sections that need to be reviewed and marked as done when implemented - this would make an SMEs job a bit easier to manage and keep track of.