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New Filter In Ticket Vieews: Last Updated

Related products:Freshdesk
  • March 17, 2026
  • 0 replies
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It would be great if Freshdesk add a "Last Update Time" filter to view tickets updated on a specific date. At present, Freshdesk does not provide a direct option to add "Last Update Time" as a filter in the ticket views. 

For example: If I want to have a card in the dashboard with every tickets that were modified today it is impossible.