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NEW INTEGRATION - Create resource in freshdesk API to send automatic messages in Whatsapp

Related products:Freshservice
  • May 2, 2022
  • 1 reply
  • 38 views

Weber Rocha
Apprentice
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I have my app and I want to send a message to the customer through it.

Create an integration that sends an automatic message via API to the customer according to some parameters!

 

For example: we sent a package to the customer and we want to automatically notify him via API via whatsapp

1 reply

Rogier
Apprentice
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  • Apprentice
  • March 6, 2023

I think you could do this by sending events, that will kick off a customer journey, that will send the WhatsApp message 🤔

Or, did you already find a better way?