Skip to main content
Closed for Voting

New reports - all details, no overview?

Related products:Freshdesk
  • August 9, 2016
  • 1 reply
  • 8 views

Hi!


It's great to see the new possibility to schedule reports to be sent out. 


However I do miss the simplicity and the graphics in the old report. A one page summary with the graphics that made it both inforamtive and good looking to send to our key account customers. 


The new report has all the details but you have to scroll through pages of details. I'd like to be able to chose to get a one page report or the more detailed or at least add a overview to the new report.


Any thoughts on adding that?


Kind regards 

Rikard

fdoldreportpage_23554.png

1 reply

  • Contributor
  • August 10, 2016

I agree, we made heavy use of the old overview (at a glance) report. I'm shocked that they removed it completely.  It was part of every monthly meeting with our board of directors.