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New ticket or Email add canned response with canned form

Related products:Freshdesk
  • Sep 20, 2023 10:10 AM UTC
  • 1 reply
  • 10 views

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Dear Freshworks,

Would be nice if i make a New ticket or Email to add canned response with canned form. Saves me time.

Greetings,

Patrick

1 reply

Timour
Active Contributor
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  • Active Contributor
  • Dec 13, 2023 2:37 PM UTC

I do agree that this should be one for the CANNED FORM improvement.

It feels like CANNED FORM is a very powerful tool that was abandoned in the middle of the way.