Please can you add extra ticket priority options
Just so we can have more priority categories
As I’ve got a lot in medium and high tickets and want to be able to further sort them within them
And I always like to reserve “urgent” for genuinely urgent tickets
Thanks for your post! We do have a plan to invest in this area in 2024! We're still at the early planning stages so I can't say yet if this is definitely a capability we'll support, but it will be carefully considered. Thank you, again.
+2Thanks for your post! We do have a plan to invest in this area in 2024! We're still at the early planning stages so I can't say yet if this is definitely a capability we'll support, but it will be carefully considered. Thank you, again.
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