Hi. I would like to watch an in-depth product demo. Also, before I dig more into Freshdesk, I want to ask the following questions:
What is your definition of product and how many products can I add?
What is the difference between Agent Group and Service Group? Field Technician and Service Agent?
Can I customize my domain, for example from support@blazingworks.freshdesk.com to support@blazingworks.com?
