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Notes should show who they were sent to

Related products:Freshdesk
  • August 21, 2012
  • 2 replies
  • 16 views
F
Apprentice
If a note was entered and sent to anyone else with the "notify agent" feature, the fact that it was sent to anyone else is not recorded.  I would like to go back and look at the note and know who it was sent to.

2 replies

aravind.sundararajan
Skilled Expert
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Hello,


You can check the recipient's email address on the note section.



Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
aravind.sundararajan
Skilled Expert
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Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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