Skip to main content
Closed

Notify agent via email when someone deletes their private note.

Related products:Freshdesk
  • Jun 27, 2017 4:11 PM UTC
  • 0 replies
  • 5 views

Notify agent via email when someone deletes their private note.


Just tested this and the agent whose private note I deleted did not get an email notice of this event.


If this is an option, cool, but I didn't see it.


Isn't this a critical notification?