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Observer Actions - Add "Delete this"

Related products:Freshdesk
  • Feb 23, 2016 11:40 AM UTC
  • 0 replies
  • 5 views

Hi,


I would like an option "Delete this" so if the rules event is reply/note then you can delete that reply/note.


A use case could be if a reply is recived that contains "Out of Office" in the subject then delete this reply so it never creates a note.


Thanks


Dan