Hello! I would like to request the ability to set up Observer rules that fire when one entity is attached to another. Consider when a Change is attached to a Release. Currently, it is not possible to set up an Observer rule where:
On event "Change attached to a Release"
Update status of Change to "Pending Release"
E-mail Service Desk.
The latter two actions are possible, but the trigger is not possible. Our use case is that our Technical Development team owns the Release & Deployment process, and they review Change records and decide whether an upcoming Release will include any given Change. They want to be able to attach a Change to a Release and not have to go back into the Change and manually update the status field.
We basically want to be able to use "incident/problem/change attached to problem/change/release" as a trigger for Observer rules.
Thank you very much for your consideration! Please let me know if you have any questions, I would be more than happy to clarify.
