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Observer - Total Time

Related products:Freshdesk
  • July 23, 2013
  • 0 replies
  • 6 views

I'd love to have the ability to use the total time (billable/nonbillable/or both) as a condition for Observer.  We have a custom field for "Max Billable Time" to indicate what we've quoted a client, and I'd like to be able to create a notification when we've gone over what we've quoted or are getting close.  Based on the current conditions, I'm not seeing a way to do this.