Onboarding - asset management

We would like to assign assets to users (software and hardware) when they are onboarded. It appears that that Asset Management module uses Requester IDs to track users. If this could be changed to use some other data that is available in the Onboarding module (email addresses, perhaps?) these assets could be assigned at the time of Onboarding. As it stands, there has to be a manual process to assign software and hardware assets to the user after the Onboarding process is complete. Also, if, like us, you are using the Freshservice Provisioning Tool to build Requester accounts in Freshservice you may need to wait up to 48 hours for that provisioning sync to take place. Either way, it’s a manual process that opens up the potential for delay and/or human error.