Skip to main content
New Idea

OnBoarding with In Stock Assets

Related products:Freshservice
  • March 17, 2022
  • 3 replies
  • 71 views

Forum|alt.badge.img+3

We just started and testing out the OnBoarding process and with the computer crunch that we are all fully aware of we are using more used laptops. I know the Kits are all based on the service catalog but it would be really nice if the manager could choose a asset that is in stock and in their department. 

Example

Manager is in the Kits

  • Selects Used computer
  • That then looks up In Stock computers for that managers department
  • Then the manager selects the computer and it gets added

3 replies

zachary.king
Top Contributor ⭐
Forum|alt.badge.img+16
  • Top Contributor ⭐
  • March 17, 2022

I have to agree that this would be a great addition to Employee Onboarding. Linking these modules seems very intuitive and would increase visibility. Great idea @DMTJMON!


Forum|alt.badge.img+3
  • Skilled Expert
  • March 17, 2024

I had a slightly similar idea. I would like to be able to have a Standard Laptop that is provided as required in the build kit. The agent can then select from the variety of in stock assets. I don’t seem to be able to do this, as I can only assign one asset type (i.e. Lenovo T14) to a Standard Laptop Service Request Item.


mbackwater42
Top Contributor ⭐
Forum|alt.badge.img+8
  • Top Contributor ⭐
  • July 24, 2024

This would be an awesome idea! Anything that can help make asset management easier is a welcome addition to the platform.