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Open attachment in browser

Related products:Freshdesk
  • September 26, 2016
  • 3 replies
  • 50 views
R
Apprentice

When I click on an attachment in Chrome, the attachment automatically download. It would be great to be able to open it instead.

3 replies

R
Apprentice
  • rboisvert
  • Author
  • Apprentice
  • September 26, 2016

Just find out that Chrome was the problem... Nevermind the feature request!

K
Community Debut
  • ksavoca
  • Community Debut
  • February 27, 2018

Can it be fixed in Chrome?  Really annoying that it has to download every attachment


aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

@Ksavoca Are you still facing issues with the latest version of Chrome? The image attachments and pdf files should be opened in a light box environment right on the ticket page.


Cheers!

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