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Open links in new Tab by default

Related products:Freshdesk
  • Feb 27, 2013 6:21 PM UTC
  • 6 replies
  • 63 views

Links in a ticket open in the same window, which is quite annoying sometimes. It would be much better if links always opened in a new window/tab, keeping the ticket open.

6 replies

  • Community Debut
  • Feb 28, 2013 4:21 PM UTC

 Yep.. this would be a great.. easy fix.


  • Community Debut
  • Nov 4, 2013 2:12 PM UTC

It's indeed very annoying that links open in the same window/tab. 

Links in tickets should open in a new window/tab.


  • Community Debut
  • Nov 6, 2013 3:03 PM UTC

Yes! This is pretty obvious, folks. Nearly every webmail client I know does this behavior by default. :) Please consider it.


  • Community Debut
  • Jun 23, 2017 10:37 PM UTC

This was requested four years ago. Has there been any movement toward this?



  • Author
  • Contributor
  • Jun 26, 2017 5:37 AM UTC

This was fixed years ago.


  • Author
  • Contributor
  • Jun 26, 2017 5:37 AM UTC

This was fixed years ago.